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Our Guarantees

Frequently asked questions regarding our guarantees.

What warranty do you offer on your repairs?

All repairs are guaranteed to be free of defects for 180 days after the return shipping date. Any issues arising within this period will be fixed free of charge; parts, labor and inbound/outbound USPS Priority Mail included.

Your Data

Touchscreen Doc is not responsible for bad memory, power supplies, motherboards, or any other hardware failures that may occur under normal use while machines are in our possession. Touchscreen Doc will do its best to identify the failed hardware and notify you of your options, but cannot be held responsible for repairing or replacing the failed items. We are also not responsible for any data loss, although we will attempt to minimize the chance that data loss will occur.

Additionally we respect the privacy of your personal data.

When in doubt, backup all of your data, remove it from any device that is being sent in to us, and keep it safe.  The bottom line is that we do not want to disturb, access or view your data in any way!

Our Low Prices

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money! If a competitor is offering a special or other discount, please contact us and we'll try and match it!

Security

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.