Frequently asked questions regarding our guarantees.
Touchscreen Doc is not responsible for bad memory, power supplies, motherboards, or any other hardware failures that may occur under normal use while machines are in our possession. Touchscreen Doc will do its best to identify the failed hardware and notify you of your options, but cannot be held responsible for repairing or replacing the failed items. We are also not responsible for any data loss, although we will attempt to minimize the chance that data loss will occur.
Additionally we respect the privacy of your personal data.
When in doubt, backup all of your data, remove it from any device that is being sent in to us, and keep it safe. The bottom line is that we do not want to disturb, access or view your data in any way!