Everything You Need To Know
These simple five steps will guide you through the process of purchasing a repair service for your data collector or controller. Please email or call us if you need assistance ordering online or ordering over the phone and we’ll be glad to help you.
Our Simple Five Step Process
Return Shipping – At the checkout page, you will be prompted to select USPS or FedEx return shipping and insurance options. This is for the return shipping we use to ship your device back to you after repairs are complete, it is not for shipping us your device. We only provide return shipping.
Diagnostics – We offer free diagnostic testing before repairing your device and will notify you if there are any additional issues or recommended repairs. Issues such as internal water damage/corrosion will not be able to be repaired and will require that the device be shipped back at the customers expense.
All Done! – We'll have your device repaired and shipped back to you by the next business day. A tracking number will be emailed to you as soon as your package has been shipped. Your new screen will have a temporary screen protector installed for shipping protection, please remove it.